Employment Screening
Swanstaff offers rapid employment checks for a variety of organisations, ensuring your hiring process is seamless and compliant. Our comprehensive screening services include:
• DBS Checks - Basic, Standard and Enhanced
• Right to Work Verification
• DVLA Checks
• Adverse Credit Checks
• Identity Verification
Trust us to provide the thorough screening you need to make informed hiring decisions quickly and efficiently!
Outsourced Recruitment
Let us be your HR department! With flexible models tailored to your needs, we simplify your temporary hiring by managing every aspect under one seamless service.
We’ll review and optimize your recruitment processes, saving you both time and money.
Our services include:
- Consolidated Invoices
- Real-Time Reporting
- Budgeting Visibility
- Online Booking and Timesheet Services
Partner with us to streamline your recruitment and focus on what you do best!
SWANSTAFF CUSTOMER CHARTER
Our promise to you:
Compliance First: We prioritise compliance in all our processes and will never compromise on standards for business gains.
Always Go the Extra Mile: We strive to exceed your expectations, ensuring that every customer experience is positive and memorable.
Open & Transparent: Honesty is key; we will always communicate clearly about what you can expect from us.
Consistent Updates: We keep you informed about any changes to our processes or your main contact person, ensuring you’re always in the loop.
With us, you can trust that your needs are our top priority!
Client Feedback Commitment
We value your feedback and believe it’s crucial for maintaining our high standards and ensuring our staff embody our Core Values.
Here’s how we engage with you:
New Client Survey: Sent via Head Office four weeks after your first invoice to gather your initial impressions.
Branch Service Calls: Weekly calls to discuss your shift requirements and an opportunity to share specific feedback on recent experiences.
Branch Service Visits: Your main contact will arrange regular visits for service reviews, discussing both short- and long-term needs and all aspects of our service.
Ad-hoc Feedback Procedure: We welcome your input anytime!
We’d love to hear about your positive experiences or if a team member has gone the extra mile.
Please send your feedback to enquires@swanstaffltd.co.uk.
If you’re not satisfied with our service, please follow these steps:
Contact your local branch representative via phone or email. If you feel your concern needs escalation, reach out to our Support Services team, led by at enquires@swanstaffltd.co.uk.
We aim to respond to client complaints promptly. While some issues may require further investigation, we promise to keep you updated throughout the process and work diligently toward a resolution.
Your satisfaction is our priority!
Bi-Annual Feedback Survey: Distributed via Head Office to provide deeper insights into our performance across the business.
